Shipping policy

Shipping Policy

We offer straightforward shipping costs and fast turnaround times. Some products may take longer due to production timelines, which are clearly indicated. For large orders (more than 10 items), we recommend placing them a few days in advance to account for additional production time.

Our shipping prices are based solely on your order value, with no hidden fees.

For orders containing more than 10 items, we recommend placing your order a few days in advance. This allows us to accommodate the additional production time required for larger volumes and helps ensure timely delivery.

Please note that delivery times may vary depending on your location, the shipping carrier, and weather conditions.

International Shipping:
We currently offer international shipping to select countries. International shipping rates and delivery times are calculated at checkout. Customs duties, taxes, and additional fees may apply depending on the destination country. These charges are the responsibility of the customer.

Shipping Delays:
While we do our best to ensure timely deliveries, please note that shipping times are estimates and delays can occur due to unforeseen circumstances, such as weather conditions, holidays, or issues with the shipping carrier. If your order is delayed, please feel free to contact us, and we will assist you.

Lost or Damaged Items:
If your order is lost or damaged in transit, please contact us immediately at support@chicsketch.com. We will work with the shipping carrier to resolve the issue as quickly as possible and arrange a replacement or refund, if applicable.

Customer Responsibility:
Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or delivery issues caused by incorrect addresses provided at checkout.

Contact Us:
If you have any questions regarding shipping or need assistance with your order, please reach out to us at support@chicsketch.com.